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What should you wear when you work from home?
It's a question I'm asked frequently in my image consultanting
business, and one that bears thoughtful consideration. For just
as your appearance matters when you report to work in the "outside"
world, so, too, does it matter when your commute is just down the
hall.
Now before you snicker at this notion, let's get a bird's eye view
of the matter.
If you work from home, you credibility is suspect. While more than
90% of the population worked from home prior to the industrial revolution,
people who work from home today are viewed as less serious than
their commuting counterparts. Even with the number of home-based
businesses expanding at an incredible rate, the question of legitimacy
still remains.
So how do you combat this bias? By always being professional. One
of the easiest ways to convey this is by simply dressing the part.
Of all the home-based businesses I've dealt with in my life, most
of the successful ones understand this basic concept. The ones who
struggle or fail, don't. It's such a simple element-but one that
can have a huge impact on your bottom line. And I mean huge.
So how should you dress when you work from home? It depends on
two critical factors:
1. Your line of work.
2. Your customer contact.
If you work in a business with little or no customer contact, such
as writing, assembling products, composing music, running a mail
order business, etc., your primary concern should be comfort. Jeans,
shorts, sweats, in drag--if no one sees you, you can pretty much
dress as you please.
But the instant you come into contact with others, you influence
their opinion of you. Even if you're just dropping off or picking
up something or you conduct all of your business at your front door,
how you're dressed can influence your bottom line. If you want your
business to grow and prosper, you'll dress to meet your customer's
expectations. If you want your business to remain small and expand
at a snail's pace, you can dress to please yourself.
Here are some basic guidelines:
If you're a professional, such as a lawyer, doctor, accountant,
business consultant, financial planner, etc., you need to dress
the same as your commuting counterparts dress in your community.
Why? Because people expect professionals to dress professionally,
whether they engage them at the local office park or at the big
yellow house that faces the park.
You and I both know that your skills don't improve by simply putting
on a suit jacket. But try to negotiate a big money deal wearing
a t-shirt and jeans with your client in the room, and see how far
you get. If the deal falls through, you'll be blamed for your lack
of professionalism. Why set yourself up like that? Dress like others
in your profession dress-at least when you're meeting with clients--and
save yourself the headache.
If you're in a service-oriented business, like hairdressing, catering,
tailoring, personal shopping, etc., dress in business casual. This
includes long pants and collared shirt, if you're a man, and a skirt,
slacks, or dress, if you're a woman. Business casual denotes the
seriousness of the work environment yet offers you something comfortable
to wear.
If you're in a labor-intensive business, like housekeeping, auto
repair, yard maintenance, or handy man, consider wearing an easy-to-clean
uniform. You could buy them at the local uniform supply company
in your town, or you can create your own by simply pairing work
pants (jeans, khakis) or shorts with a polo shirt or t-shirt. You
could even add a logo to the shirt, if you like, and insist that
everyone in your employ wear them. It's an inexpensive way to add
instant credibility.
So, do you still doubt the importance of dressing appropriately
when you work from home? Stop for a moment and think of all the
home-based businesses you've dealt with over the years. Who got
your business more than once? Who sent you running in the other
direction? Why?
The biggest offenders on my list have two things in common: a filthy
workspace, and a complete disregard for personal appearance. Is
my criticism based solely on the fact that I'm an image consultant?
No. It's because as a home-based entrepreneur myself, I've always
taken the time and effort to make my office and myself presentable
before conducting business. At the very least, I expect others to
do the same for me.
So what should you wear when you work from home? Clothes that instantly
convey your professionalism and establish your credibility. Your
client is already leery of doing business with you--don't give her
another reason to go elsewhere. Dress appropriately!
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Diana Pemberton-Sikes is a wardrobe and image consultant and author
of "Wardrobe Magic," an ebook that shows women how to
transform their unruly closets into workable, wearable wardrobes.
Visit her online at www.fashionforrealwomen.com.
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